1. Issued tickets cannot be refunded. Reimbursement
will only take place for the cases and under the conditions
mentioned in point number 2 below.
about refund and issue of tickets
are valid exclusively for the dates indicated on
them; therefore we would kindly ask you to accurately
check them immediately after purchase. If they are
not used, it is not possible to change them for
another performance on another day.
In the case of bad weather the performance will
never be cancelled before the expected time of commencement.
the weather conditions do not permit the regular
execution of the performance, the Fondazione Arena
reserves the right to delay the start of the opera
for up to 150 minutes after the foreseen starting
time, before deciding and communicating a possible
cancellation of the performance.
will be refunded according to the following conditions:
if the performance is cancelled before it has begun.
If the performance is interrupted after it has begun,
any right to a refund of the ticket will be lost.
order to obtain a refund, tickets have to be handed
into the Main Ticket Office of the Fondazione Arena
as soon as the performance is cancelled, (i.e. on
the same evening) or on the following day. Otherwise
tickets will be refunded if they are mailed within
10 days of the cancelled event to the Head Office
of the Arena di Verona Foundation at the following
Arena di Verona
Piazza Bra 28
Duplicates of tickets can never be issued.
All prices listed in the programme are inclusive
of relative taxes.
The Arena di Verona Foundation reserves the right
to change dates, schedules and/or programmes in
the event of technical problems or problems caused
by forces majeures.
You are not allowed to stay in the Ticket Office
except for the time strictly required to purchase
or to collect the tickets.
Spectators must be in possession of a ticket or
an admission card and must show it to the ushers
on request; spectators must occupy their assigned
seat and behave appropriately during the performances.
on request, the spectator is without a ticket, he/she
will be obliged to pay the price for a new ticket.
Children under the age of 4 are not admitted to
the performances in the Arena.
to the Italian law 675/96 on privacy,
the Arena di Verona Foundation guarantees the confidentiality
of personal details
which are communicated at the time of ticket purchase
or when informative material is forwarded on request.